In the realm of business communication, it's crucial to strike a fine balance between being assertive and respectful. "Sorry to be a bother" is a polite phrase that can help you convey a message without coming across as rude or overbearing.
Benefit | Description |
---|---|
Establishes rapport | Shows that you are considerate and respectful of the recipient's time. |
Reduces defensiveness | Softens the tone of your request and makes it more likely to be received positively. |
Increases compliance | People are more likely to help or accommodate your request if they feel valued and respected. |
Tip | Explanation |
---|---|
Use it sparingly | Don't overuse the phrase, as it can lose its impact. |
Be specific | Clearly state your request or question to avoid confusion. |
Use appropriate tone | Match the tone of your request to the situation. Be polite and respectful. |
Benefit:
The sales representative used "Sorry to be a bother" to break the ice and establish a rapport with a potential client. The client was more receptive to the sales pitch as a result and ultimately became a paying customer.
Benefit:
The customer service agent apologized for the inconvenience before asking the customer to repeat their request. This reduced the customer's frustration and made them more likely to cooperate.
Step | Action |
---|---|
1. Start with the phrase: Begin your message or conversation with "Sorry to be a bother." | |
2. State your request: Clearly state what you need or want. | |
3. End with a polite closing: Thank the recipient for their time and consideration. |
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